Shipping policy
Our goal is to offer you the best shipping options, no matter where you live in AU. We strive to provide you with services of the highest level.
Orders are shipped via standard shipping.
Free shipping for orders over $109 AU wide.
The time frame of an order delivery is divided into two parts:
Processing time: Orders placed before 12pm weekday will be processed on the same day everyday once they are fulfilled.(Exclude weekends and public holidays
Shipping time:1-5 business days normally by standard shipping servic after order is procesed successfully. Sometimes it might takes longer if coming days are public holidays or weekends.
No Weekend and public holidays delivery service available by courier. All orders placed on a Friday afternoon after 12pm will be shipped the following Monday(Exclude public holiday). Orders placed during the public holidays will be processed on the next business day.
It is your responsibility to make sure the address information provided is accurate,including street,suburb,state and postcode to prevent any error or delays of order shipping.
You will receive tracking no updating once order is shipped out, sometimes tracking notification emails could go to junk mail.
If you are not happy with your order shipping times, we are always here to help you.
Please contact with us whenver you have questions about your order shippings.